Bug Report: Chocolate Flavour ProNutro

brad — Mon, 26 May 2008 14:13:21 +0200

Hi, I have a demonstrably repeatable problem which keeps cropping up at around 7:30am every morning (and at other sporadic times). So far, as best as I can understand, the problem is triggered by putting the ProNutro in my breakfast bowl (I have tried multiple bowls and still have the same show-stopper). Once I have added the ProNutro I add the milk, but I can only estimate how much I need, based on how much ProNutro I have put in. I assume everything is alright, because the bowl holds the milk and powder correctly, there is no visible overflow. I start eating the ProNutro and encounter problem after problem: The cereal remains too wet, or becomes too stodgy too quick. I am now faced with a tough choice, add more ProNutro, and risk making it too stodgy, or add more milk and risk it becoming too liquid. This is poor usability, and I would call it a show-stopper, or a near show-stopper. It seems to be a serious regression from Original flavour, and the developers seem to be unwilling, or unable to fix this.

Members of the community have been unhelpful, telling me "If you don't know how to do something so basic maybe you should rather be using coco pops, or some other dumbed down breakfast from Kellogs". Original flavour members said "Well, what do you expect, the packagers of Chocolate flavour know nothing...they are a bunch of ricers".

This kind of thing makes me want to leave the packaged breakfast cereal community entirely and go back to fruit, or even raw kernel's, and make Breakfast from Scratch (BFS). If the packagers/developers are unwilling to help out with this they are going to risk chasing a lot of users away, and ultimately cave the project, or worse, force members to fork the product and fix the problems by themselves, and confuse newbies even more.

P.S. I am a regular user of ProNutro, and I didn't ever have this problem with ProNutro Original flavour, and I am thinking of going back to Original flavour, and rolling in my own chocolate in, but until now I have not made PFS, and maybe I should just go right back to BFS.

P.P.S. I have found that I am also incredibly thirsty about an hour after eating, I suspect this troubles all versions, although it may only be limited to the newer versions which have slower milk up-take.