south africa

It has struck me for a while that South Africa, and generally Africa (See Jonathan's mention of Ghana in this post), has a problem with with wrapping stuff up in what I call Internal Knowledge. I define Internal Knowledge as the knowledge needed to operate within a system which is inaccessible (or poorly accessible) without that knowledge.

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I am a bit mad at the moment. 20 days ago I posted my acceptance letter to OV. I sent it speed post, and I registered it. I made a boo-boo and I lost the slip for the tracking (very dof, I know), but then, one expects post to arrive, right? Except my contract still has not arrived in Johannesburg, and It makes me mad. It cost me in the region of R25 to post, and it took time out of a small budget, and now I have to take more time, and spend more money on faxing it up. I won't be surprised if it costs me more money to fax it than to post it (thanks telkom, and all you other stars).

What to do when basic services don't function as they should, cost more than they should, and generally make one blister behind the eyes at all turns?

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Vincent Maher wrote quite a nice post about Are web development companies still the best place for web advice?. He speaks about how the South African web development/design companies are a bit off the mark (in general) about how websites should work, and how users should interact with the site.

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