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A letter for SAA

By brad - Posted on 2006 18 Aug
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I sent this to SAA, in response to the difficulties I had (documented here)

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SAA is a pile of pants

By brad - Posted on 2006 18 Aug
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SAA is a pile of pants. I urge you to travel using any one of the other domestic and international airlines.

Why is SAA crap? Well, here is a little saga: We (Mandy+I) bought two return tickets to Durban. We booked in advance so we got a very good rate. Only, by choosing the good rate (which was only R80 better than using another airline) we apparently signed away any consumer rights:

  • We cannot change dates on the flights without "upgrading" to a ticket which will cost more than booking a new flight on desired date.
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Whijo.net is the online internets of Bradley Whittington, Amanda Joseph, and our son Finley James Whittington. "Whijo" is 29% Whittington, 33% Joseph, and 37% Internet. Quite Web 2.0 of us.